Contact Us
Contact Us
Questions, order help, or just want to say hi? We're real people, and we're here for you.
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Response Time
Within 24 hours, 7 days a week (often faster).
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Business Hours
Mon–Sun · 9:00 AM – 9:00 PM (GMT+8)
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Wholesale & Partnerships
Retailers & orgs: reach out to discuss collaboration.
Send Us a Message
Tip: Including your order ID helps us resolve issues up to 3× faster. For tracking questions, please use the Track Order page first — your number updates there automatically.
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- Facebook: /gridironkit — community & giveaways
- TikTok: @gridironkit — behind-the-scenes & fit videos
- YouTube: Gridiron Kit — size guides & reviews
Most-Asked Topics
Before You Email — Quick Answers
- "Where's my order?" → Use the Track Order page with your tracking number.
- "I ordered the wrong size." → Return within 30 days for a refund and reorder; 2+ items ship free.
- "The item is defective." → Covered by our 365-day warranty — email us with a photo.
- "Do you ship to my country?" → Yes, worldwide; duties are the customer's responsibility.
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