Shipping Policy
Shipping Policy
Fast, fair, and free when you buy 2 or more. Here's exactly how it works.
Shipping Rates
1 Item
Flat rate $4.99 shipping, applied automatically.
2+ Items
Free shipping — no code needed at checkout.
Worldwide
We ship internationally to 40+ countries.
Tracked
Every order includes a tracking number.
Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- You'll receive an order confirmation email immediately, then a shipping confirmation with tracking once it leaves our warehouse.
- Custom name/number jerseys and pre-order items ship on the date noted on the product page (often a few days longer).
- Orders placed before 12:00 (GMT+8) may be picked up the same business day during off-peak seasons.
| Product Type | Typical Processing |
|---|---|
| In-stock jerseys, tees, hoodies | 1–3 business days |
| Custom name/number jerseys | 3–7 business days (made to order) |
| Pre-order / restock items | Ships on the date shown on the product page |
| Accessories (flags, towels, etc.) | 1–3 business days |
Estimated Delivery Times
| Region | Standard Shipping | Tracking |
|---|---|---|
| United States | 7–12 business days | Yes |
| Canada & Mexico | 8–14 business days | Yes |
| Europe & UK | 9–15 business days | Yes |
| Asia & Oceania | 10–18 business days | Yes |
| Rest of World | 12–22 business days | Yes |
Estimates are not guaranteed and may be longer during peak seasons (e.g., holidays), severe weather, or customs delays. Track your parcel anytime on our Track Order page.
Shipping Methods
| Method | Speed | Cost | Best For |
|---|---|---|---|
| Standard (default) | 7–22 days by region | $4.99 / free on 2+ | Most orders |
| Tracked International | Same as standard, full tracking | Included | All international |
| Express (on request) | 3–7 business days | Quoted per region | Urgent gifts / events |
Carriers & Tracking
We work with trusted international and regional carriers. Every order includes a tracking number so you can follow your package. Track it anytime on our Track Order page. Please note tracking may take a few days to show updates after shipment, especially across borders.
Multiple Shipments & Combining Orders
- If your order contains both in-stock and custom/pre-order items, we may ship in separate parcels so you get available items sooner. You won't be charged extra shipping for splits.
- We cannot combine two separate orders placed at different times into one shipment after they're processed.
- Each parcel gets its own tracking number, all viewable on the Track Order page.
Addresses: PO Boxes, Military & Remote
- PO Boxes: accepted for standard shipping where the local carrier delivers to boxes.
- Military / APO / FPO: we ship to military addresses where carriers permit; transit may be longer.
- Remote areas: very remote locations may take additional days beyond the estimates above.
- Please double-check your address at checkout — we're not responsible for delays or losses from incorrect addresses.
Customs & Duties
Holidays & Closures
Our warehouse observes major public holidays (e.g., New Year, Lunar New Year, Christmas). Orders placed during closures begin processing on the next business day. We'll post any extended holiday delays on this page and via email.
Address & Delivery Issues
- Please double-check your shipping address at checkout — we're not responsible for delays or losses from incorrect addresses.
- If a package is returned to us as undeliverable, we'll contact you to arrange reshipment (additional shipping may apply).
- For lost or stalled shipments, email fanservice2026@outlook.com with your order ID — if tracking shows no movement for 7+ days, we'll investigate or reship.